- You submit an inquiry or order
- When you provide us with different questions, request for a complaint, return the product, ...
We acquire technical data automatically.
- Data on registered users and buyers and purchases we collect for: the provision of our legal obligations (for example, for the management of financial and business books), the execution of your orders, for business analysis, planning, monitoring of statistics, customers and visitors behavior and the like, where the data used is anonymized.
- Contact details: Name, surname, delivery addresses, invoice address, e-mail address, tax number, location of the facility and telephone number we collect and process for the purpose of processing your order (validation of purchase or rejection, delivery of products...) or demand (including for the composition and delivery of the offer, if you request it), and your e-mail address can also be used for the direct marketing of our similar or identical products or services as you have purchased or requested in our store. We need the location of the facility so we can optimize the distribution of commercialists by location.
- Financial information: We do not store your credit card information. For payment, you are redirected to a banking system that verifies the validity of the card for the processing of paying the goods you purchased.
- Data on purchases and payments: We keep all information about your orders (name, surname, email address, address, telephone, location of the facility) and payments (purchase history), including information about returned orders. We process this information to meet our legal obligations, as well as because of the general analysis of purchases made and, consequently, to improve the user experiences of our customers.
- Technical data: The IP addresses, the operating system information, the browser, the location of your device, the type of device you access to our page and the like are also collected to ensure security and provability. When visiting cookies with your consent, we also collect data to provide better functionality and user experience, security, count the number of users on the website, and ensure the smooth functioning of web pages. A session cookie is assigned to the individual user at the beginning of the visit to identify and monitor the shopping cart. Goriške opekarne D.o.o. may also save other cookies on the user's computer, such as the user identification number in encrypted form (to identify the user at the next visit) and Google Analytics Cookies (website visits analysis), Facebook, Twitter, ... Session cookies are stored in the server memory only for the duration of the visit and are deleted after an hour of inactivity, and permanent cookies are stored on a visitor's computer for up to 2 years, then become inactive.
Legal basis for the processing of personal data
Processing under the law and contractual relations
Processing on the basis of legitimate interest (article 6/f of the GDPR)
Processing based on your consent (consent – Article 6/a of Regulation GDPR)
- Notification of any defects in the products (except where this is mandatory under the law and legitimate interest of the Operator where the circumstances explicitly dictate)
- For other purposes, for which you specifically agree to cooperate with the Operator.
Preservation of personal data
- Dealers/providers of building materials with which the Operator participates and are selected by the individual asking for or submitting an order (dealers/tenderers are listed on the website under the outlets)
- Accounting services and intermediaries of accounting programs;
- Law firms and other legal advice providers;
- IT systems mainteners (including computer handlers, web site managers, Google);
- Delivery services (only information needed for the transport and delivery of the orders)
- Payment providers (for example, Bankart)
- Authorized institutions, if required by law (court, etc.)
Consent of minors in relation to information society services
|Cookie name||cookie type||Description||duration|
|A cookie essential for the proper functioning of an online store||1 month|
|A cookie essential for the proper functioning of an online store||1 year|
|ASP.NET_SessionId||system cookie||The cookie used by aaa.bisnode.si to display a rating||session|
|LanguageCookie||functional cookie||The cookie used by aaa.bisnode.si to display a rating||1 day|
|GPS, IDE, PREF, VISITOR_INFO1_LIVE, YSC||functional cookie||Cookies used by Youtube to display videos||do 1 year|
|_ga||analytics cookie||Cookies used by Google Analytics to track web pageview statistics||2 years|